A good software application or hardware system needs instructional documents for it to be used satisfactorily by the user. With increasing complexity of systems, comes increased importance of user support till the time the user becomes comfortable to use the system. User support is absolutely important during the adoption period i.e. when the users are learning to use the system.

Quality support services are the key to make the final application a success in the field amongst the users. These range from development of Help files, User Manuals, Online Interactive and Non-Interactive Training Materials, Demo version of Applications, etc. At SRI, we have the skills and the knowledge to develop for you all kinds of support material required to assist your end users to adopt your software application quickly and easily. This is the time all supports are needed to:

1. Provide the right information, in an understandable manner, to the right  audience at the right time
2. Increase willingness of users to learn the system by conveying the right value 
3. Increase application adoptability & reduce time to learn in all manners possible

Our application support services include:

• Development of Help Files for Software Application
• Development of Interactive Computer Based Training Material
• Development of non-Interactive Computer Based Training Material
• Demonstration CDs for products and application for pre-sales support
• Graphics and Flash Animation for software support